Home > Services > Analytics Services

Analytics Services

  • Rtranscosmos helps JR Kyushu implement & build customer support AI chatbot (auto response)
  • RECOMM enhances sales activities for “ReSPR,” the air sanitizer
  • transcosmos and transcosmos online communications help Hannan University deliver information to both students and their parents using LINE
  • transcosmos Taiwan supports cosmetics brand “SHIRO” with one-stop e-commerce business
  • transcosmos and transcosmos online communications assist Sakata City, Yamagata Prefecture, to provide municipal information including child care support using LINE
  • transcosmos assists meeth, a brand that sells “MORERICH PACK,” in winning the top beauty award in Taiwan with its marketing services
  • transcosmos wins “Rakuten Ichiba Monthly Excellent Shop” award for 3rd straight month
  • Resona Bank, in partnership with transcosmos, applies “process mining” to corporate website
  • Kanagawa Prefecture deploys “LINE WORKS” at full scale to enhance Kanagawa Shoubou’s initial response capabilities
  • Deliver new customer experience by deploying RoBoHoN in “THE SUIT COMPANY STORE”
  • TOBISHIMA CORPORATION develop a new construction management framework by leveraging transcosmos “ to Construction BPO services”

Analytics Services

  • Customer Support Consulting
  • Big Data Analytics
  • Direct Marketing Consulting
  • Customer Support Consulting
  • Research & Analytics and Consulting

In our current business environment, where most companies’ databases are generated and grown by their day-to-day activities, we feel that they are not used to their full potential. Just collecting and keeping track of the customers seems not enough now. Big Data needs to be used smartly and efficiently. The challenge, however, is that it requires professional, multi-talented and skilful manpower, such as marketing researchers and data scientists who can handle IT, statistics and business execution and implementation. Good news is, we can do this for you!

Through our KPO’s segment, transcosmos analytics will offer direct marketing techniques and telemarketing outsourcing and consulting services conducted by a professional group. Through the combination and flexibility of our skills, a wide range of research and analytics and the most advanced DB/BI technologies, we will help you increase your profitability and added value.