MARKET RESEARCH

It is very important to know the market trend and consumer needs of the country you are trying to enter. They become some of the key factors for successfully conducting business overseas. Transcosmos America’s professional staff offers highly accurate market research services tailored to your specific business needs.

SUPPORT FOR LOCAL OFFICE SET UP

Beginning with necessary paperwork to open a local office, procurement and setup of IT equipment, to recruiting and human resource management, Transcosmos America responds to your every need with experience and flexibility.

SALES PROMOTION

Digital Marketing
We offer a full suite of digital market services specifically geared to your needs. Some of these include the assessment and competitive analysis of Web sites using the latest internet technology, creation of interactive Web sites based on survey data and customer opinions, online promotions utilizing customer databases, planning, proposal and promotions of digital campaigns and email marketing.

Outbound Call Promotion
We offer sales promotion calls in Japanese and English for a local area, along with outbound sales support for foreign affiliated companies. We perform sales call service for your customers - directly contributing to the increase of your sales and bottom-line.

Japanese Media
As a representative of local Japanese media, Transcosmos America proposes PR strategies for the Japanese market. Effective promotion using Web, newspaper, radio, and magazine is our specialty. We will offer an appropriate strategy to help achieve your goal.

CONTACT CENTER / IT SUPPORT DESK

Customer relations or Contact Center is necessary for a business to thrive in America. Transcosmos America provides total outsourcing services and contact centers for consumer and internal IT support desks. We have been successfully providing this service in Japan and in the US.

Contact Center

Support Desk Service

CONSULTING

To succeed in America’s tough market, it is necessary for companies to make consistent strategies and to continually drive the process forward in a strong and positive manner. Our consultation services will help you to recognize and understand the meaning of a well-balanced business while increasing performance by proposing strategy, change structure, or business process re-engineering, to name a few.