transcosmos america
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PRIVACY POLICY

NOTICE

transcosmos America, Inc. is a provider of technology and services to global clients. transcosmos America, Inc. processes data received from our clients and returns or forwards the data to the client as specified by the contract. transcosmos America, Inc. acts only as an agent for the collection and storage of data on behalf of our clients.

INFORMATION COLLECTION & USE

In some areas of transcosmos America, Inc. website, we request or may request that you provide personal information, including your name, address, phone number, email address, company name, industry in which you work,  and any other information which your identity is discernible. In other areas, we collect or may collect demographic information, including city/town and state. In other areas, we collect or may collect preferences, including authorization to work, relocation, salary, education, graduation status, and degree/diploma. Sometimes we collect or may collect combination of those types of information. We use the information collected to contact you via email or phone about the services on our site in which you have expressed interest. In addition, if you expressed interest in job openings, we may contact you via email or phone about the job openings available on our site.

CHOICE

Acting only as an agent for the processing and collection of data for our clients, transcosmos America, Inc. is not required to provide data subjects an opt-out option whether personal information will be disclosed. However, transcosmos America, Inc. does not use subject's data for any purpose other than those authorized in its client agreements.

ONWARD TRANSFER

transcosmos America, Inc. will not transfer data to third parties other than directed or contracted by its client agreements. transcosmos America, Inc. will not sell, rent or lease any of its data subject's personal data to third parties for their promotional use.

SECURITY

transcosmos America, Inc. is committed to securing clients and data subject's personal information. We have deployed appropriate physical, electronic and managerial procedures to safeguard and secure this information. These measures include but are not limited to firewalls, intrusion detection and other automated security software.

DATA INTEGRITY

transcosmos America, Inc. only collects data authorized by our clients. Where we are directed to transfer data to a third party by our client, transcosmos America, Inc. follows the data masking and confidentiality provisions agreed to by the client and the third party. The data transcosmos America, Inc. is authorized to collect may include and is not limited to, a users full name, email address, home address, home and work telephone numbers and other relevant personal information that is needed and authorized by our clients.

transcosmos America, Inc. follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email to us at Privacy_Policy@transcosmos.net

ACCESS

transcosmos America, Inc. will correct, amend or delete any erroneous data if instructed to do so by its client, subject to the principles of proportionality and reasonableness. Do so by contacting us directly at Privacy_Policy@transcosmos.net or by submitting the correct information via your proprietary web page if applicable.  While the majority of questions and issues related to access can be handled quickly, a few complex requests may take more research and time. In such cases, access issues will either be addressed within thirty days or you will be contacted as to the nature of the problem and appropriate next steps.

ENFORCEMENT

transcosmos America, Inc. will allow its clients reasonable access to verify its commitment to adhere to theSafe Harbor principles. transcosmos America, Inc. will cooperate with the EU Data Protection Authorities and the Department of Commerce to resolve any complaints and disputes arising in connection with its privacy policy. transcosmos America, Inc. will investigate any reported complaints of violations of its privacy policy and will take action where violations are found. All transcosmos America, Inc. employees will be required to be familiar with and adhere to this privacy policy.

COOKIES

transcosmos America, Inc. may use cookies from time to time. Cookies are small text files a Web site can use to recognize a repeat visitor to the Web site. We use cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of this Site are of interest to our client's users. These cookies may track individual information. Cookies from transcosmos America, Inc. can only be read by transcosmos America, Inc. Web sites. If you do not want to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. If you choose to disable cookies in your browser, your ability to use some of the products and/or services at this Site may be affected.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider ( ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

We do not link the information we store in cookies to any personally identifiable information you submit while on our site. This privacy statement covers the use of cookies by transcosmos America , Inc. website only. You may encounter cookies from third parties on certain pages of the web site that we do not control. Please consult the privacy statement for each individual third party for more information on their particular usage of cookies.

LEGAL DISCLAIMER

We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of transcosmos America, Inc. or its visitors.

Information provided to us on our web site is used for providing sales and/or technical assistance. This information is stored as contact information per client agreement or in the case of sales, used as means to provide sales information.

COMMUNICATIONS FROM THE SITE AND RIGHT TO OPT-OUT

We will occasionally send you information on products, services, special deals and promotions. You can sign up for these emails from us on our ¡ÈDealer Site¡É. You always have the option of removing yourself from further emails from us. If at any time you choose to opt-out of any email, you may email the dealer customer service at psales@transcosmos.net with the word ¡ÈRemove¡É in the subject line and we will remove you from all further email within 5 business days of receiving the opt-out email. In addition, we offer you an opportunity to opt-out of our email by contacting us by phone, or postal mail as indicated in the ¡ÈContacting Us¡É section of the privacy statement.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

THIRD PARTY SEAL AND DISPUTE RESOLUTION

transcosmos America, Inc. is a licensee of the TRUSTe Privacy Program.  TRUSTe is an independent, non-profit organization whose mission is to build user¡Çs trust and confidence in the Internet by promoting the use of fair information practices.  This privacy statement covers only the Web site http://www.transcosmos.net.  Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.


If you have questions or concerns regarding this statement, please feel free to email us at Privacy_Policy@transcosmos.net.  If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.

transcosmos America, Inc. complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

The Watchdog Dispute Resolution link required in the privacy statement is:
http://www.truste.org/consumers/watchdog_complaint.php.

EU SAFE HARBOR OFFLINE

The collection of personal information in the European Union is governed by Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 . This Directive addresses the protection of individuals with regard to the processing of personal information and on the free movement of such information, as well as the national legislation of European Union Member states (EU). For more information, see http://europa.eu.int/comm/internal_market/privacy/index_en.htm.

www.transcosmos.com is safe harbor certified and participate in the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce. As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first
contact us by email at Privacy_Policy@transcosmos.net, by phone or postal mail as indicated in the ¡ÈContacting Us ¡É section of the privacy statement.

If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by:

·       Internet – http://www.truste.org/consumers/watchdog_complaint.php;

·       Mail – WatchDog Complaints, TRUSTe, 685 Market St., Suite 270 San Francisco, CA, USA 94105; or

·       Fax – 415-520-3420.

If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information:

·       The name of company

·       The alleged privacy violation

·       Your contact information

·       And whether you would like the particulars of your complaint shared with the company.

For information about TRUSTe or the operation of TRUSTe's dispute resolution process, see http://www.truste.org/consumers/watchdog_complaint.php or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.

CONTACTING US

All inquires or complaints about transcosmos America, Inc.'s privacy policy or anything related to the privacy or personal information handled by transcosmos America, Inc. should be directed to:

transcosmos America, Inc.
879 West 190th Street
Suite 1015

Gardena, CA 90248

310-630-0072
Privacy_Policy@transcosmos.net