![]()
![]()
transcosmos acquires certification for information security management system standard “ISO/IEC27001” in new spheres of business
Achieved at 2 BPO centers (Kumamoto BPO Center and Okinawa MSP Center)
August 3, 2011
transcosmos inc.
On June 24th, 2011, transcosmos inc. (Headquarters: Shibuya Ward, Tokyo; President and COO: Masataka Okuda; Securities code: 9715; hereinafter, transcosmos) obtained certification for the information security management system international standard ISO/IEC27001 at its Kumamoto BPO and Okinawa MSP business process outsourcing service centers.
The Kumamoto BPO Center, which was established in October 2008, mainly provides business outsourcing services (operations support, including order processing and customer support) and help desk services (IT and ERP support desks). The Okinawa MSP Center, which was established in November 2007, provides round-the-clock, 365-day-per-year data-center system monitoring and help-desk services.
Since obtaining information security management system standard certification for its contact center services at its MCM Center Komagome in March 2005, transcosmos has gradually expanded the number of its registered businesses, with a total of 21 certified call centers in Japan so far. Kumamoto BPO Center and Okinawa MSP Center are the first transcosmos BPO-type businesses to obtain certification.
(Certification Details)
- Reviewed Certification Standard:
- ISO/IEC27001
- Registration Number:
- JQA-IM1014
- Scope of Registered Activities:
- Operation of the following
businesses based on customer demand.
1.data center monitoring business
2.help desk business
3.order support business
4.customer support business
5.operations support business - Applicable Businesses:
- Okinawa MSP Center
(above businesses 1 and 2)
Kumamoto BPO Center
(above businesses 2, 3, 4, and 5)

transcosmos is aiming to provide more secure and higher quality services in the future and is taking steps to build an environment to achieve this.
* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.
About transcosmos inc.
transcosmos launched operations in 1966 as a pioneer in the information processing outsourcing business. Since then it has combined superior “human resources” with the most up-to-date “technological” capabilities to enhance the competitive strength of its corporate clients by providing them with high value added and superior services. It provides overall IT outsourcing services such as call center services, business process outsourcing services, business process solution services, and digital marketing services either as standalone solutions or as combined services to its corporate clients to optimize their marketing efficiencies, to expand sales and gain new customers. Further, these services have been expanded beyond Japan, globally, centered in Asia. transcosmos aims to be the “Global IT Partner” of its corporate clients to provide them with high quality outsourcing services on a global scale.
Inquiries from the media should be forwarded to
transcosmos inc. Public Relations & Advertising Department
TEL:03-4363-0123 FAX:03-4363-1123
