Services
Inbound Call
We provide multi-channels at low cost.
High quality and speedy service will transform "real opinions" of customers into a great "asset".
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Outbound Call
Extensive analysis of your customer will transform your company's call center from a "defensive or passive" position into one of an "assertive or proactive" position.
Through phone "conversations," we make outbound calls using an "assertive" pin point approach. At transcosmos, unlike the past where one relied on experience and intuition, by implementing our unique customer analysis service and executing a scientifically oriented call center management that utilizes the most advanced software, our approach is to accurately identify customers. We will not only streamline operations, but we will improve the productivity of outbound calls, which translates directly into improved sales.
Top Page
